About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome, and included. Our culture of openness, freedom, and belonging make it a special place for students, faculty, and staff.

The University of California, Berkeley, is one of the world’s leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative, and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students, and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities.

Departmental Overview

In the Division of Student Affairs and under the Residential Student Services Programs portfolio, Berkeley Dining is a self-operated dining program focused on culinary excellence, social responsibility and supporting the living/learning environment of our customers. With more than 12,000 meal plan holders, Berkeley Dining serves over 5 million meals per year in 14 facilities with a combination of residential "all you care to eat" dining, retail "a la carte" dining, training table, early childhood meal production, and catering. Berkeley Dining services the campus seven days per week, seventeen hours per day employing 450 full and part-time staff and approximately 400 Cal student workers across multiple locations.

Application Review Date

The First Review Date for this job is: November 21, 2024

Responsibilities

CATERING SERVICE

• Provide superior service to clients (including accurate knowledge of services provided, ingredients in dishes served, knowledge of wine and beverage service, etc.) at beverage reception, buffet meal, or plated meal service.
• Control customer access at catered events including checking identification cards.
• Maintain the appearance and cleanliness of work areas, dining rooms, equipment and utensils, and furnishings used for catering.
• Ensure timely delivery and set up of food and non-food products for catered events; independently service event if needed by driving to and from event locations and Catering kitchen.
• Establish and maintain positive relations with our customers.
• Listen, and if possible, resolve customers’ needs and report them to the manager and/or supervisor.
• Interact enthusiastically and pleasantly with customers and co-workers to ensure a positive interaction and outcome in every interaction.
• Responsible for practicing good stewardship with university and customer resources.

PREPARATION AND SET-UP

• Gather, set-up, prepare, replenish, and distribute beverages, food and non-food products in designated areas to ensure availability in a timely manner to meet customer demand.
• Assist in merchandising catered events.
• Assemble food and non-food products for transport between buildings utilizing carts or catering vehicle (when driving).
• Ensure all operational areas are clean and organized in a timely manner to meet customer demand.
• Prepare and appropriately display necessary signage for catered events.
• Safely operate, maintain, and identify problems with all equipment used in production and service.
• Set tables with formal silverware, napkins, centerpieces, and beverages.
• Set up buffet tables with all necessary food and utensils.

BREAKDOWN AND STORAGE

• Breakdown and clean supplies, dining room, and equipment after catered event.
• Maintain inventory control of food and beverage for catered events.
• Ensure the cleanliness, safety, and sanitation of designated storage and work areas, large and small equipment, utensils used in food production, and vehicles.
• Store items such as china, linens, furniture, decorations, etc. after catered event.

Professional development and other duties as assigned

Required Qualifications

• Minimum of 2 years' experience in restaurant or catering environment.
• Customer service experience in a food service environment.
• Catering food service experience.
• Demonstrated ability to direct the work of others.
• Experience following directions related to job responsibilities.
• Ability to read, write, speak and understand English and follow oral/written instructions.
• Must be able to lift and carry up to 50 lbs.
• Ability to operate and maintain restaurant food service equipment.

Preferred Qualifications

• Experience in inventory control.
• Food preparation experience

• Comprehensive benefits package.
• Full UC Benefits eligibility.
• Paid professional development activities (80 hours per year).

• Minimum of 2 years' experience in restaurant or catering environment.
• Customer service experience in a food service environment.
• Catering food service experience.
• Ability to direct the work of others.
• Ability to read, write, speak and understand English.
• Must be able to lift and carry up to 50 lbs.
• Ability to operate and maintain restaurant food service equipment.