If you are a high energy, outgoing person who loves to help others and work as part of a team, this job is for you! Responsibilities involve assisting with the management of the location’s food business, providing great quality food fast and efficiently. You will guide other team members in food safety measures and presentation to ensure that our guests receive the highest quality food items in a timely, easy, and pleasant manner. This role supports the Store Manager (or Brand Manager) and other team members in delivering an exceptional guest shopping experience and a working environment that promotes engagement and living the Company values.

Responsibilities:

• Greet all guests in a friendly manner to make them feel welcomed and appreciated.
• Manage food stock levels, food costs and waste, preparation, presentation, and food safety requirements for hot and cold prepared food and beverage items.
• Oversee the food service area’s cleanliness, sanitation, and maintenance of equipment while adhering to standard food safety protocols.
• Meet Company goals for food sales (i.e., pizza, breakfast sandwiches, coffee, etc.).
• Provide training, feedback, coaching, and direction to fellow team members on food preparation and food safety requirements.
• Maintain relationships with third-party vendors on food safety measures, monitoring and training on proper temperatures, holding times, and waste processes.
• Maintain proper stock levels (ordering) and proper rotation of all food products.
• Process guest transactions in an efficient and friendly manner to minimize guest wait time.
• Perform other duties as assigned at the discretion of the Store Manager or Guest Service Leader.

Working Relationships: Store team members, Store Manager, District Manager, Company personnel, and various vendors.

Minimum Education: High School or GED

Minimum Experience: 6 months retail or food experience

Preferred Experience: 1 year in retail, service or restaurant environment

Licenses/Certifications: Serv Safe Certified a plus but not mandatory

Soft Skills:

• Comfortable talking and interacting with guests and team members
• High energy
• Ability to move from one activity to another quickly
• Team oriented; willing to give extra effort to help others

Other:

• Scheduling: This position is both part-time (up to 29 hrs.) and full-time (32-40 hrs.) and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.
• Travel: 0%
• Hours & Conditions: Full time - 40 regular hours (maximum)
• Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.

• Flexible scheduling options (part-time and full-time).
• Specialized work attire provided.

• Minimum 6 months of retail or food experience.
• High School diploma or GED.
• Serv Safe Certification preferred but not mandatory.
• Ability to interact positively with guests and team members.
• Team-oriented with a high energy level.
• Ability to manage food stock levels and costs.
• Familiarity with food safety protocols and procedures.