The incumbent in this position is responsible for all activities pertaining to cleaning and maintenance of all food and beverage wares, kitchens, and service areas. The organization, sanitation, and cost of operations is to be consistent with the overall Food & Beverage goals and objectives.

Essential Functions:

• Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment.
• Responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Completes all set-ups on time.
• Ensures that beverage supplies are available during services.
• Keeps bar clean and odor free at all times.
• Adheres to company and departmental policies and procedures.
• Displays a good attitude and is courteous.
• Performs any reasonable request made by beverage management.
• Performs all other related and compatible duties assigned.

Non-essential Functions:

• Attend seminars when needed.

Qualifications:

• Related education and experience may be interchangeable on a year-for-year basis.

Additional Requirements:

• Interpersonal skills must include a positive, friendly and outgoing attitude, common courtesy towards others, and the ability to deal successfully with stressful situations.
• Must be able to lift up to 50 pounds frequently throughout shift.
• Must have the ability to withstand noisy and smoke-filled environments.
• Must be able to walk 100% of shift.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

• Opportunity to build and retain guest relations.
• Mentorship from team members.
• Consistent adherence to company policies and procedures.

• High school diploma or equivalent.
• Positive, friendly, and outgoing interpersonal skills.
• Ability to lift up to 50 pounds frequently.
• Ability to withstand noisy and smoke-filled environments.
• Capability to walk 100% of shift.