The incumbent in this position is responsible for overseeing food preparation on all shifts for an assigned food outlet to ensure quality food and guest satisfaction. Coordinates with front-of-the-house staff to ensure effective coordination of service in order to achieve Hard Rock Casino Northern Indiana food service goals.

Essential Functions:

• Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Hires, trains, motivates, evaluates, and supervises staff to ensure that team members receive adequate guidance and resources to accomplish established objectives.
• Establishes and maintains training and development procedures to ensure superior guest service standards are achieved.
• Maintains department objectives, standards, guidelines, and budget to ensure proper management of department.
• Monitors food purchasing, staffing, food preparation, and food inventory in order to control food and labor cost and waste, ensuring adherence to the budget.
• Monitors and evaluates food preparation by observing cooking techniques and tasting results to ensure food quality and consistency according to standards.
• Assists in developing menu changes to ensure variety and food quality.
• Monitors and advises on storage of food items to ensure quality of food and compliance with health requirements.
• Operates, maintains, and oversees operation of all kitchen equipment, including, but not limited to, slicers, grinders, and patty machines on a daily basis.
• Attends and participates in meetings, completing follow-up as assigned.
• Performs work regularly and predictably.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.

Additional Requirements:

• Must obtain and maintain all licenses/certifications per Federal, State, and Indiana Gaming Commission.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be at least twenty-one (21) years of age.

Knowledge Of:

• Pertinent federal, state, and local laws, codes, and regulations.
• Standard safety and sanitation practices for food and beverage service.
• Complete understanding of kitchen operations.
• Demonstrated organizational skills, budgeting experience, and full understanding of financials.

Ability To:

• Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Communicate effectively with all levels of team members and outside contacts.
• Monitor and control cash flow and security of assets.
• Observe and direct actions of subordinates, monitor all activity within the dining room, and inspect and maintain areas for which responsible.
• Use all tools associated with the position including but not limited to knives, slicers, and choppers.
• Inspect quality of all food items.

• Holidays and weekends required.
• Training and development opportunities.
• Supervisory support and guidance.

• 8 years of progressive food preparation experience or a culinary arts degree plus 4 years of experience.
• 1 year of supervisory experience.
• Knowledge of safety and sanitation practices.
• Ability to communicate clearly and concisely.
• Flexibility to work varying shifts.
• Experience with budgeting and financials.