At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle,” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

As an Hy-Chi Department Cook, this position will be responsible for preparing various foods for the Hy-Chi department. You will be responsible for food in hot and cold cases. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Primary Duties And Responsibilities:

• Provide prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store.
• Smile and greet customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Make an effort to learn customers’ names and address them by name whenever possible.
• Assist customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, and making note of customer suggestions or requests.
• Answer the telephone promptly and provide friendly, helpful service to customers who call.
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Prepare the woks: clean with water first, heat to an appropriate temperature using gas, and add oil for the cooking process.
• Cook soups first and then meats.
• Prepare vegetables and ready sauces, adding spices as needed.
• Combine all ingredients with the meat.
• Place food in hot cases, monitor amounts, and refill as necessary.
• Order product and supplies when necessary or notify the department head of needs.
• Clean work area at the end of the shift.
• Fill the cold case with fresh-made food.
• Prepare items for the next day after everything else is done; meats in freezer, etc.
• Understand all aspects of the Hy-Chi kitchen.
• Maintain strict adherence to department and company guidelines related to personal hygiene and dress.
• Adhere to company policies and individual store guidelines.
• Report to work when scheduled and on time.

Secondary Duties And Responsibilities:

• Check rice as time permits.
• Take customer orders at the Hy-Chi department counter when necessary.
• Assist in other areas of the store as needed.
• Perform other job-related duties and special projects as required.

Physical Requirements:

• Must be physically able to exert up to 50 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects.
• Visual requirements include vision from more than 20 inches and less than 20 feet with or without correction, and color vision (ability to identify and distinguish colors).
• Must be able to perform activities such as balancing, kneeling, reaching, standing, walking, pushing, pulling, finger dexterity, lifting, grasping, talking, hearing, and repetitive motions.

This position is continually exposed to noise and temperature extremes and frequently exposed to cleaning chemicals/solvents. This is a fast-paced work environment with a significant amount of pressure to meet deadlines.

Are you ready to smile? Apply today.

• Training provided.

• Ability to carry out detailed instructions.
• Basic math skills (addition, subtraction, multiplication, division).
• Ability to understand and follow verbal or demonstrated instructions.
• High school diploma or equivalent.