At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

As an Hy-Chi Department Cook, this position will be responsible for preparing various foods for the Hy-Chi department. You will be responsible for food in hot and cold cases. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Primary Duties and Responsibilities:

• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
• Smiles and greets customers in a friendly manner.
• Assists customers by escorting them to products, securing items that are out of reach, and loading or unloading heavy items.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Prepares the woks, cleans them with water, heats them to an appropriate temperature, and adds oil for cooking.
• Cooks soups first and then meats, prepares vegetables, and ready sauces.
• Combines all ingredients with the meat and places food in hot cases.
• Orders product and supplies when necessary or notifies the department head of needs.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities:

• Checks rice as time permits.
• Takes customer orders at the Hy-Chi department counter when necessary.
• Assists in other areas of the store as needed.

Knowledge, Skills, Abilities, and Worker Characteristics:

• Must have the ability to carry out detailed but uninvolved written or verbal instructions.
• Must be physically able to exert up to 50 pounds of force occasionally.
• Visual requirements include vision from more than 20 inches and less than 20 feet.

This position is continually exposed to noise and temperature extremes and frequently exposed to cleaning chemicals/solvents. This is a fast-paced work environment with a significant amount of pressure to meet deadlines.

Are you ready to smile? Apply today.

• Training provided.

• Ability to carry out detailed written or verbal instructions.
• Basic math skills for adding, subtracting, multiplying, and dividing.
• Ability to understand and follow verbal or demonstrated instructions.
• Ability to perform physical activities such as balancing, kneeling, and lifting.