Food Service Associate - Join our team and elevate the dining experience for our guests!

To ensure a consistently excellent guest experience, we need a dedicated and passionate Food Service Associate who embodies professionalism, a natural demeanor, and a genuine desire to go above and beyond. This role requires a positive and proactive attitude, a strong work ethic, and the ability to connect with our guests on a personal level.

• Ensure high-quality food preparation and consistency.
• Provide exceptional guest service through natural, professional, and personable interactions.
• Actively prepare for any situation by thoroughly reviewing and understanding procedures.
• Show genuine care and thoughtfulness in welcoming and connecting with guests.
• Demonstrate initiative and a proactive approach to work by taking ownership of tasks and going the extra mile.

Essential Duties & Responsibilities

• Stocks food preparation stations and completes pre-opening tasks.
• Adheres to all safety and sanitation regulations.
• Maintains positive working relationships with food & beverage and hotel staff.
• Demonstrates knowledge of food safety requirements, OSHA regulations, and Department of Labor guidelines.
• Reports maintenance and repair needs to supervisor.
• Complies with standard portion sizes, cooking methods, quality standards, kitchen policies and procedures.
• Maintains sufficient food product levels at designated stations to support smooth service.
• Maintains a clean and sanitary workspace, including equipment (tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range, refrigeration equipment, etc.).
• Provides high-quality food presentation and service to guests in a timely manner.
• Effectively multi-tasks under pressure.
• Demonstrates a thorough understanding of departmental operations, including events and hours of operation.
• Able to read and interpret Banquet Event Orders (BEOs).
• Handles large and small events with minimal supervision and within a team environment.
• Cleans kitchen and equipment and completes pre-closing procedures.
• Demonstrates knowledge of and ability to execute emergency procedures.
• Follows established set-up procedures.
• Reports any issues to the manager immediately.
• Ensures proper storage, labeling, dating, and rotation of food items to prevent health and safety hazards and potential spoilage/waste.
• Attends monthly department meetings and training sessions as needed.
• Contributes to a positive work environment and hotel success.
• Completes any other assigned duties.

Requirements

• High School Diploma or GED
• 1-2 years of experience in a similar role
• POS experience (Micros, Squirrel, etc.) preferred
• Food safety certification preferred
• Culinary training or apprenticeship certification highly valued

• Opportunity for professional development.
• Engaging work environment with a focus on guest satisfaction.
• Participation in monthly department meetings and training sessions.

• High School Diploma or GED.
• One to two years of experience in a similar position.
• Knowledge of food safety and sanitation requirements.
• Ability to work both independently and in a team environment.
• Familiarity with POS systems.
• Ability to understand Banquet Event Orders (BEOs).