With venues in 74 countries, including 183 cafes, 27 hotels, and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates, and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses, and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards.

The Sous Chef will be the second in command in our cafe, following the Kitchen Manager and/or Executive Chef. In addition, the Sous Chef ensures that Hard Rock culinary standards are upheld: the food looks good and is cooked properly, the proportions are correct, and it is cooked and served quickly. Also, the Sous Chef supports the cafe’s senior leadership in upholding all brand standards and core values while meeting or exceeding Hard Rock's business objectives.

• Support and assist in the preparation and design of all food orders.
• Maintain the highest standards of brand, local health, safety, and food preparation hygiene.
• Support the team in consistent execution of all systems and processes to consistently deliver all products and services to brand.
• Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the cafe.
• Foster an environment of customer service in which all team members put the guest first in every situation.
• Execute established food standards for overall guest satisfaction that meet or exceed brand expectations.
• Ensure the highest levels of hygiene and food handling practices to deliver optimal quality of product to guests.
• Support staff development and advancement along well-defined career paths.
• Serve as a Culinary Learning Coach developing, implementing, and executing learning & development programs for all Heart of House employees in order to drive continuous improvement and employee satisfaction.
• Fill in for the Executive Chef or Kitchen Manager in planning and directing food preparation when necessary.
• Possess a self-motivated approach to personal and professional growth.

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

• Equal opportunity employer.
• Inclusive workplace culture.
• Support for employees with disabilities.

• Minimum 5-7 years of experience in the hospitality industry.
• Possess all local food management and safety certifications.
• Ability to learn and bring innovative ideas to the team.
• Excellent verbal and written communication skills.
• Strong problem-solving skills.
• Ability to pitch and present information effectively.
• Multiple language abilities a plus, fluency in English required.