The position purpose is to provide a courteous and efficient dining experience to guests.

Responsibilities include:

• Become knowledgeable of all menu items, ingredients, specials, and prices.
• Respond tactfully to guest complaints.
• Communicate all guest suggestions or complaints to the Front House Manager.
• Monitor guest needs on a continual basis and check for guest satisfaction as required.
• Maintain a clean and organized work area.
• Become familiar with casino events and promotions in order to accurately inform dining guests.
• Accept payment and operate a point-of-sale system.
• Clear tables of used service items as needed.
• Follow all alcohol sale and food safety ordinances and regulations.
• Ensure the highest standards of cleanliness, safety, and guest satisfaction.
• Verify the legal age (21) of guests ordering alcohol.
• Comply with ABLE Commission rules, and Alcohol Sale & Distribution Procedures.
• Comply with tip reporting procedures and Title 31 requirements.
• Perform other duties as assigned.

Education/Qualifications:

• Requires a minimum of 6 months of prior serving experience.
• Must be at least 18 years old.
• Requires food handler’s permit.
• Requires liquor license.

Licensing:

• Must be able to obtain and maintain the required Gaming License.

Work Requirements:

• Requires problem-solving skills, and the ability to communicate effectively.
• Position involves prolonged walking, stooping, or bending, lifting, or carrying up to 50 pounds daily.
• Work is performed in a casino environment with varying levels of lighting, air quality, noise, and/or temperature.

• Flexible part-time schedule (Wed - Sun).
• Opportunity to work in a dynamic casino environment.
• Training and support for obtaining required licenses.

• Minimum 6 months of prior serving experience.
• Knowledge of menu items, ingredients, specials, and prices.
• Strong problem-solving skills.
• Effective communication skills.
• Ability to operate a point-of-sale system.
• Familiarity with food safety ordinances and regulations.
• Must be at least 18 years old.
• Food handler’s permit and liquor license required.