Join our team as a sous chef and become the ultimate journey curator for the guest experience at The Chanler, a magnificent manor residence in Newport, Rhode Island. The property, built in 1873, exudes history while maintaining the charm of a regal residence, inviting guests to relish in its storied architecture and chic-European dining options.
As a double Forbes five-star property, The Chanler authentically cultivates the guest experience with elegance and natural refinement. Our mission is to make an impact on a guest's journey by creating memories that last a lifetime. Mansion household staff are the key journey curators, responsible for creating a sense of place and personalization for each guest. We achieve this by working in a collaborative environment, providing training while encouraging an unscripted narrative to tell the brand story, and by sharing a passion for the heart of hospitality.
The responsibilities include, but are not limited to:
- Able to work closely and communicate with outside vendors and FOH, at a constant high pace doing a variety of “time restraint” tasks.
- Perform job functions with attention to detail, speed, and accuracy.
- Prioritize, organize, and follow through.
- Consistently offer professional, friendly, and proactive guest service.
- Lead by example with a “hands-on” approach and provide exemplary training.
- Supervise the performance, attendance, and conduct of the culinary team.
- Expedite and/or work on the line when needed.
- Enforce workstation and equipment safety and cleanliness.
- Think clearly, remain calm, and resolve problems using good judgment.
- Work well under pressure of meeting production schedules and timeliness.
- Maintain good coordination and excellent knife skills.
- Treat all products and ingredients with respect.
- Use all senses to ensure quality standards are met.
- Assist in the achievement of departmental goals and objectives.
- Provide a professional image at all times through appearance and dress.
- Perform job functions with minimal supervision.
- Work cohesively with co-workers as part of a team.
- Provide legible communication and the ability to do basic arithmetic.
- Conduct shift meetings daily with the culinary team.
- Have full knowledge of all menu items, daily specials, and promotions.
The physical requirements include, but are not limited to:
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.
- Stand, sit, or walk for an extended period of time or an entire work shift.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
The qualifications include, but are not limited to:
- High school diploma or equivalent.
- Five years of restaurant experience, preferably in a Michelin or Forbes property.
- Two years of experience as a sous chef in a luxury guest-focused environment.
- Food handling/sanitation certificate.
- Ability to communicate in English with guests, co-workers, and management to their understanding and bilingual for communication in Spanish.
- Ability to work well under pressure in a fast-paced environment.
- Ability to work cohesively in a team environment.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Strong interpersonal and problem-solving skills.
- Computer literate.
- Strong references.