At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

As an Hy-Chi Department Cook, this position will be responsible for preparing various foods for the Hy-Chi department. You will be responsible for food in hot and cold cases. Additionally, you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Primary Duties And Responsibilities:

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to the products for which they’re looking, and performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Prepares the woks: cleans with water first, heats to an appropriate temperature using gas, and adds oil for cooking.
• Cooks soups first and then meats, prepares vegetables and sauces, and combines all ingredients with the meat.
• Places food in hot cases, monitors amounts, and refills as necessary.
• Orders product and supplies when necessary or notifies department head of needs.
• Cleans work area at the end of the shift and fills the cold case with fresh-made food.
• Prepares items for the next day after everything else is done; meats in freezer, etc.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Reports to work when scheduled and on time.

Secondary Duties And Responsibilities:

• Checks rice as time permits.
• Takes customer orders at the Hy-Chi department counter when necessary.
• Assists in other areas of store as needed.
• Performs other job-related duties and special projects as required.

Education And Experience:

• High school or equivalent; Training provided.

Physical Requirements:

• Must be physically able to exert up to 50 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects.
• Visual requirements include vision from more than 20 inches and less than 20 feet with or without correction, and color vision (ability to identify and distinguish colors).
• Must be able to perform physical activities: balancing, kneeling, reaching, standing, walking, pushing, pulling, finger dexterity, lifting, grasping, talking, hearing, and repetitive motions.

Working Conditions:

• This position is continually exposed to noise and temperature extremes and frequently exposed to cleaning chemicals/solvents. This is a fast-paced work environment with a significant amount of pressure to meet deadlines.

Are you ready to smile, apply today.

• Training provided.

• Ability to carry out detailed instructions.
• Basic math skills for adding, subtracting, multiplying, and dividing whole numbers.
• Ability to understand and follow verbal or demonstrated instructions.
• Physical ability to exert up to 50 pounds of force occasionally.
• Visual acuity for identifying and distinguishing colors.