Food Service Customer Service Representative at Little General Stores

The Food Service Customer Service Representative offers exceptional customer service while preparing high-quality food items that meet Branded Food Service Regulations.

Position Classification: Full Time / Part Time

Position Reports To: Food Service Manager

Minimum Education: High School diploma or GED preferred.

Language Requirements: Must be able to speak, read, and write in English.

• Physical Demands: Ability to lift, push, pull, and carry boxes and/or equipment weighing up to 50 pounds; Ability to stand and walk for extended periods (95%), sitting (5%); Ability to climb, balance, reach, grab, stoop, crawl, bend, and crouch for extended periods; Ability to use close, distant, color, and peripheral vision, depth perception, and visual focus; Ability to smell and identify odors; Ability to clearly hear and interpret voice commands and telephone communications.

• Major Responsibilities:
• Acquire Food Handlers Card.
• Maintain a well-groomed and professional appearance at all times.
• Strictly adhere to the uniform dress code required by the branded food concept.
• Maintain a positive attitude.
• Greet and welcome all customers with a smile.
• Upsell related items whenever appropriate.
• Monitor and rotate product to ensure freshness and minimize waste.
• Monitor, record, and properly dispose of all food waste.
• Prepare food items according to branded food regulations.
• Measure and weigh proper ingredients according to branded food regulations.
• Continuously clean and sanitize equipment.
• Constantly monitor temperatures on refrigeration and cooking equipment.
• Notify Manager in the event of any equipment malfunction or other problem.
• Understand and adhere to all Little General corporate and handbook policies.
• Perform other duties as assigned.

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• Flexible work schedule (Full Time / Part Time).
• Uniform dress code provided.
• Opportunity for food handler certification.

• Customer service experience.
• Ability to lift up to 50 pounds.
• Effective communication skills in English.
• Knowledge of food safety regulations.
• Ability to work in a fast-paced environment.