The Food Service Customer Service Representative offers great customer service while preparing quality food items that meet Branded Food Service Regulations.

Position Reports To: Food Service Manager

Physical Demands include the ability to lift, push, pull, and carry boxes and/or equipment weighing up to 50 pounds; stand and walk for extended periods of time (95%); sit (5%); climb, balance, reach, grab, stoop, crawl, bend, and crouch for extended periods; use close, distant, color and peripheral vision; depth perception and visual focus; smell and identify odors; and clearly hear and interpret voice commands and telephone communications.

Major Responsibilities:

• Acquire Food Handlers Card.
• Present a well-groomed, professional image at all times.
• Strictly adhere to uniform dress code as required by the branded food concept.
• Have a positive attitude. Greet and welcome all customers with a smile.
• "Upsell" related items whenever appropriate.
• Monitor and rotate product to ensure freshness and minimize waste.
• Monitor, record, and properly dispose of all food waste.
• Prepare food items according to branded food regulations.
• Measure and weigh proper ingredients according to branded food regulations.
• Continually clean and sanitize equipment.
• Constantly monitor temperatures on refrigeration and cooking equipment.
• Notify Manager in the event of any equipment malfunction or other problem.
• Understand and adhere to all Little General corporate and handbook policies.
• Other duties as may be assigned.

• Flexible work hours (Full Time / Part Time).
• Opportunity to acquire a Food Handlers Card.
• Positive work environment with a focus on customer service.
• Professional development through adherence to branded food regulations.

• High School diploma or GED preferred.
• Ability to speak, read, and write in English.
• Physical ability to lift and carry up to 50 pounds.
• Experience in food preparation and customer service.
• Ability to maintain a positive attitude and professional image.